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A burst pipe does not wait for office hours. Somewhere in your service area tonight, a homeowner is standing in two inches of water, phone in hand, searching for a plumber. They will contact three or four businesses in the next ten minutes. The first one to respond usually gets
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It's 9:47pm. A panicked dog owner is staring at their phone, scrolling clinic websites. Their cocker spaniel just swallowed something off the kitchen floor and they don't know if it's an emergency or a wait-and-see. They call the nearest practice. Voicemail.
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If you run a gym or a fitness studio, your business has a very specific shape. Roughly a third of your members will leave this year. About half of every new sign-up will quit before the six-month mark. Your busiest enquiry windows (early mornings, late evenings, Sunday afternoons)